Booking Policies

You must book all services desired including art when booking. No additional art, repairs, cut down, or shape changes will be allowed the day of the appointment to ensure timeliness.

**If you wish to reduce the services you are receiving you must do so 48 hours or more from your appointment to avoid being charged for them. You will be charged at your appointment for all services booked if you do not cancel or reduce the services within the above window.

It is strongly recommended that you pre-book your follow-up appts in advance especially if you need an evening or Saturday appointment.

Recommended schedule

• Acrylic/Hard Gel fill – Every 2-3 weeks (over 3 weeks needs to be booked as a fill over 3 weeks)
• Hybrid Gel Manicure – Every 3 weeks (Some clients may need to book every two weeks while others may be able to book every 4 weeks. Please book for 3 weeks if you are new to this service.)
• Apres’ – Every 3-5 weeks (most of my clients come every 4 weeks)
• Regular gel manicure – Every 2 weeks
• Pedicure – Every 6 weeks
• Cuticle+ toe polish – Every 2-3 weeks between pedicures
• New Acrylic or Hard Gel Full Set – I will advise if you need a full set 1-2 appts in advance. Most of my clients only get s new set 1-2 times per year if they are keeping up with their scheduled fills.

If you are still unsure what to book please contact us directly for assistance.

Cancelation Policy

• You must cancel 48 hours or before of your scheduled appointment time or you will be charged for 50% of the services you have booked. If you are unable to cancel the appointment via the booking system you are within the 48-hour or less window and cancelation fees apply.
• Appointments cancelled 24 hours or less from service time will be charged for 100% of the services booked.
• No Shows – You will be charged 100% of the services booked and requires full prepayment of service to rebook for first occurrence. Second occurrence will not be allowed to book again.

Covid

• Have been sick or experienced any covid symptoms within the last 10 days OR have been exposed to someone who has.
• Have tested positive for covid or been exposed to someone who has tested positive for covid.

Please wear a mask to your appointment. You will be asked to wash your hands immediately upon entering to help keep us both safe. No children or extra people will be permitted to attend appointments at this time.

Late Policy

• A 15-minute grace period is allowed however it is not to be a regular occurrence.
• You must provide a heads-up call or text that you are running late. If time permits you will be allowed to keep your appointment.
• If you are 15 minutes or more late to your appointment you will be required to reschedule and you will be charged for 100% of the services booked.
• If you are late on more than 3 occasions, then you will require a deposit to book.